Terms of Service

Last Updated: January 25, 2026

These Terms of Service ("Terms") govern access to and use of the software-as-a-service inventory management platform provided by Human Jukebox, a Minnesota limited liability company ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms.

1. Definitions

"Service" means the Company's inventory management software, application programming interfaces (APIs), and related services.
"Organization" means a business or other legal entity that owns or controls one or more Accounts.
"User" means an individual authorized by an Organization to access and use the Service.
"Account" means a registered account associated with an Organization.
"Customer Data" means data submitted to the Service by Users, including inventory and operational data.

2. Eligibility and Authority

You represent and warrant that:

You are at least eighteen (18) years old; and
If you use the Service on behalf of an Organization, you have the authority to bind that Organization to these Terms.

3. Accounts, Organizations, and Access Control

Each User account may be associated with one or more Organizations.
Organization administrators are responsible for managing User access, roles, and permissions.
You are responsible for all activity conducted under your Organization's Accounts.
Login credentials must be kept confidential and secure at all times.

4. Permitted Use

You may use the Service only for lawful business inventory management purposes and in accordance with these Terms.

You may not:

Reverse engineer, decompile, or attempt to extract source code;
Circumvent access controls or tenant isolation;
Interfere with system integrity, security, or availability; or
Use the Service to store or process unlawful or prohibited content.

5. Customer Data Ownership and License

You retain all ownership rights in Customer Data.
You grant the Company a limited, non-exclusive license to host, process, and display Customer Data solely to provide, maintain, and improve the Service.
The Company does not sell Customer Data.

6. Data Isolation and Multi-Tenancy

Each Organization's data is logically isolated from other Organizations.
Users may access only the data of Organizations for which they are authorized.
The Company implements reasonable technical and organizational safeguards to prevent unauthorized cross-tenant access.

7. Billing, Subscriptions, and Payments

Paid plans are billed through Stripe.
Payment information is processed and stored by Stripe; the Company does not store raw payment card data.
Fees are billed in advance and are non-refundable except as required by law.
Failure to pay may result in suspension or termination of access.

8. Enterprise Terms

Enterprise customers may be eligible for custom pricing, volume discounts, priority support, service level agreements (SLAs), or data processing addendums (DPAs).
Any enterprise terms must be agreed to in writing and will supersede conflicting provisions of these Terms.

9. Service Availability

The Service is provided on a commercially reasonable basis.
No uptime or availability guarantee is provided unless expressly agreed in writing.
Scheduled maintenance may occur with reasonable notice.

10. Security Practices

The Company employs reasonable security measures, including:

Industry-standard password hashing
HTTPS/TLS encryption
Restricted internal access to production data
Reputable cloud infrastructure providers

No system is completely secure, and use of the Service is at your own risk.

11. Termination

We may suspend or terminate access to the Service:

For violation of these Terms;
For non-payment; or
To comply with legal obligations.

Upon termination:

Access to the Service will cease; and
Customer Data may be deleted after a period of 6 months.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES.

13. Limitation of Liability

To the maximum extent permitted by law:

User, on behalf of yourself, your personal representatives and your heirs, hereby EXPRESSLY AGREE TO WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL CLAIMS (INCLUDING THOSE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY AND/OR ANY OTHER GROUNDS), INCLUDING WITHOUT LIMITATION CLAIMS FOR OR RELATING TO ANY ACCIDENT, PERSONAL INJURY, PROPERTY DAMAGE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER AS A RESULT OF USING OUR SERVICES OR PRODUCTS, including those caused solely or in part by the negligence or omission of any of the Company; and
Total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim.

14. Indemnification

User agrees to indemnify and hold harmless the Company from all claims arising out of:

Your misuse of the Service;
Your violation of these Terms; or
Your violation of applicable law.

15. Governing Law and Venue

These Terms shall be governed exclusively by, and construed in accordance with, the laws of the State of Minnesota, without regard to its conflict of laws principles. If any dispute arises under or related to this Agreement, the state and federal courts situated in Hennepin County, Minnesota, shall have sole and exclusive jurisdiction over any alternative dispute resolution proceeding or litigation regarding the same.

16. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.

17. Contact

Human Jukebox
Email: support@the-armory.io
Address: 4665 S. Lake Sarah Dr., Maple Plain, MN 55359

Acceptable Use Policy

You agree to use the Service only for lawful and authorized purposes.

You may not:

Access systems or data without authorization;
Circumvent security or access controls;
Disrupt or degrade system performance;
Upload unlawful or unauthorized data;
Manipulate audit logs or records;
Reverse engineer or abuse system resources.

We may suspend or terminate access if we reasonably believe this policy has been violated or that use poses legal, security, or operational risk.

Pilot Program Terms Addendum

Last Updated: January 25, 2026

This Pilot Program Terms Addendum ("Pilot Addendum") supplements the Terms of Service In the event of a conflict, this Pilot Addendum governs solely with respect to Pilot access.

1. Purpose

The Pilot Program is provided for evaluation and feedback purposes only. The Service may be offered in a limited-availability or pre-production state, and functionality may change during the Pilot.

2. Duration

Pilot access is granted for a limited period ("Pilot Period"), as communicated to you.

Unless otherwise stated:

Pilot access expires automatically at the end of the Pilot Period; and
Continued access requires transition to a paid subscription or other agreement.

3. No Obligation to Purchase

Participation in the Pilot Program does not obligate you to purchase a subscription and does not guarantee future pricing, availability, or discounts.

4. Fees

Unless otherwise agreed:

Paid subscriptions are governed by the Terms in effect at the time of purchase.

5. Availability and Support

During the Pilot:

The Service is provided "as is";
No SLA applies; and
Support and uptime are not guaranteed.

6. Data Use and Retention

You retain ownership of Pilot data. You grant the Company a limited license to process Pilot data to provide and improve the Service.
At the end of the Pilot Period, access may be suspended and data may be retained or deleted in accordance with standard policies.

7. Feedback

You grant the Company a perpetual, royalty-free right to use any feedback provided without obligation or compensation.

8. Termination

We may suspend or terminate Pilot access at any time for operational, security, or discretionary reasons.

9. Disclaimer and Liability

The Pilot Program is provided without warranties. The Company is not liable for damages arising from Pilot participation.

10. Transition to Subscription

Continued use after the Pilot requires acceptance of then-current Terms and pricing.